JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and huge metropolitan areas, utilizing under implementd airports with less(prenominal) congestion adding to the ability to remain on the land in less time. Point-to-Point r discloseing system, strange low-cost competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an increased seating capacity of 30 seats (24 after(prenominal) additional seating reconfigurations), is cheaper to maintain, fuel effectual and reduces training costs, coition to other aircraft models used in the industry. Ticketless rifle (e-ticket). At-Home Reservation Agents reduces perspective space and infrastructure costs. Paperless Cockpit (reduces paper sketch and results in smart take-offs, quicker turnarounds, and high aircraft utilization. Service: Does not overbook flights, therefore, cust omers are never interested with the incident of being bumped, i.e. no standbys. No passenger is ever be behind. Layout and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV orbiter television. A television at each seat (24 arrest controlled at the hands of each individual customer). Long and briefly hauls, unlike low-cost competitors that focus on short hauls. loyal points program that allows customers to secure a free round-trip ticket found upon points earned. Its superior functional performance, i.e.

more flight hours per day, better uttermost factor and on-time performance, few mishandled bags a! nd customer complaints, translates to exceptional customer service. - retain Services General Administration: Key employees of the precaution staff were veterans highly experienced in the airline industry, complementing the companionship and expertise of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service alliance form for an environment that encourages safety, caring, integrity, fun and passion. Managements visibility with both employees and customers, and its ability... If you postulate to constrict a full essay, order it on our website: OrderCustomPaper.com

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